Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–2 business days. Pre-order items may require additional processing time; estimated timelines will be communicated at the time of purchase.

Shipping Carriers & Tracking We primarily ship via USPS, though we reserve the right to use any available carrier at our discretion. Once your order ships, you'll receive tracking information so you know exactly who to expect and when.

Free Shipping We offer free shipping on all regularly priced items within the United States on orders over $150. Pre-order and sale items are excluded from free shipping promotions. International orders are not eligible for free shipping unless otherwise stated by us.

International Shipping International shipping rates apply to all orders outside the United States. Customers are responsible for any customs duties, taxes, or import fees that may be imposed by their country.

Damaged or Lost Packages Please inspect your order upon delivery. If your item arrives damaged, defective, or if you received the wrong item, contact us immediately through the Contact Us page on our website for the fastest response.

Returns & Refunds For information about returns, exchanges, and refunds — including our 30-day return window and EU 14-day cooling off period — please visit our Refund Policy.